Terms and Conditions
This Service Agreement (“Agreement”) is between Mowtion L.L.C., doing business as Mowtion Lawn Care (“Mowtion Lawn Care”) and the customer requesting or receiving services (“Customer”).
1. Services Provided
MOWTION provides professional outdoor property services, including but not limited to:
Lawn mowing and routine grass cutting
Trimming around structures, fences, trees, and landscape beds
Blowing grass clippings and debris from hard surfaces
Landscaping services, including mulch, rock, plant, and lighting installation
Fertilizer, herbicide, pesticide, insecticide, and lawn treatment applications
General property maintenance and related outdoor services
Services are performed on accessible areas only at the time of service.
PLEASE NOTE: MOWTION does not move trampolines, furniture, toys, hoses, pet waste, vehicles, trailers, or other personal items. Obstructed areas may be skipped without discount or return visit.
2. Scheduling & Service Frequency
Recurring maintenance services may be scheduled weekly or bi-weekly based on:
Property size
Grass growth rate
Seasonal conditions
Route density and operational efficiency
MOWTION reserves the right to recommend or require a frequency adjustment if property conditions exceed acceptable maintenance standards.
Service days are approximate and are not guaranteed for a specific calendar day or time.
Customers acknowledge that service dates may shift by 1–3 days due to:
Weather conditions
Rain delays
Holidays
Equipment maintenance
Route optimization
Staffing or operational needs
Minor scheduling adjustments do not constitute a skipped service week.
Weekly service pricing is based on maintaining a consistent recurring schedule. Frequent customer-requested skips, pauses, or interruptions may result in:
Additional charges
Reassignment to bi-weekly pricing
Loss of route placement
Removal from recurring service scheduling
3. Weather & Rain Delays
If service is delayed due to weather or unsafe mowing conditions, service will be completed on the next available operational day.
Weather-related delays do not cancel scheduled service and do not reduce pricing.
MOWTION does not guarantee individual rain delay notifications, scheduling updates, or reschedule confirmations for each service delay. While MOWTION may attempt to communicate scheduling changes when reasonably possible, failure to provide notice does not waive, cancel, or modify scheduled services or obligations under this Agreement.
During periods of rapid growth or excessive rainfall, service timing may be adjusted as needed to maintain route efficiency and property condition.
4. Property Access & Preparation
The Customer agrees to provide safe and unobstructed access to the property during scheduled service visits.
The Customer is responsible for:
Unlocking gates
Securing pets
Removing obstacles and debris
Marking invisible dog fences, irrigation heads, septic lids, or hidden hazards
MOWTION is not responsible for:
Damage caused by hidden or unmarked obstacles
Missed areas due to blocked access
Damage to items left in service areas
If access is denied or blocked upon arrival, the visit may still be billed.
Water Access & Sprayer Use
Customer authorizes MOWTION to use exterior water spigots, hose bibs, and hose connections located on the property when necessary for lawn treatments, including fertilizer, herbicide, pesticide, insecticide, weed control, and related applications.
MOWTION will turn off exterior water spigots and hose connections upon completion of service.
Customer acknowledges that exterior plumbing systems, hose bibs, faucets, irrigation connections, valves, pipes, fittings, and related water components may have pre-existing wear, defects, leaks, corrosion, freezing damage, pressure issues, or installation defects outside of MOWTION’s control.
MOWTION is not responsible for:
Water leaks
Pipe failures
Burst fittings
Interior or exterior water damage
Irrigation or plumbing malfunctions
Pre-existing plumbing defects or failures
resulting from normal operation of exterior water spigots or hose connections during service.
Customer is responsible for maintaining exterior water systems in safe working condition.
5. Payment & Billing
A valid debit card, credit card, or ACH payment method must be kept on file prior to service.
For recurring lawn maintenance services:
An invoice will be sent following completion of service
Payment will automatically be collected using the payment method on file after the invoice has been issued unless other billing arrangements have been approved by MOWTION
Approved alternative billing arrangements may include monthly or annual billing plans
For installation or material-based projects:
A 50% deposit may be required before scheduling or material purchase
Remaining balances are due upon completion unless otherwise agreed in writing
Payments are due upon receipt unless otherwise approved by MOWTION.
MOWTION reserves the right to pause or discontinue services if payment arrangements are not maintained or balances become overdue.
6. Late & Failed Payments
Declined, failed, or returned payments may be subject to a $10 processing fee.
Balances not resolved within 3 days may incur a 10% late fee.
MOWTION reserves the right to:
Pause service
Permanently discontinue service
Remove the Customer from recurring scheduling
Require prepayment for future services
until the account is brought current.
7. Service Pauses & Overgrowth
Consistent maintenance is required to maintain standard service pricing.
If service is paused, skipped, delayed, or interrupted due to:
Non-payment
Customer request
Access issues
Excessive growth conditions
the property may exceed normal maintenance conditions.
In these situations:
A one-time recovery service charge of 1.5x–2x the normal rate may apply
Additional labor charges may be added
Recovery service must be completed before returning to regular scheduling
Customer-requested skips do not guarantee a price reduction or reserved placement on the route.
8. Changes & Cancellation
Either party may cancel recurring service with 14 days notice.
Failure to provide the required 14 days cancellation notice may result in charges for scheduled visits already reserved within MOWTION’s route schedule.
MOWTION reserves the right to pause, refuse, or discontinue service immediately if:
Payment issues persist
Property conditions become unsafe
Excessive schedule interruptions occur
Repeated skips negatively affect route efficiency
Customer communication becomes unreasonable or abusive
9. Service Satisfaction & Resolution
Mowtion Lawn Care is committed to providing high-quality service on every visit.
If the Customer is unsatisfied, they must notify Mowtion Lawn Care within 24 hours of service completion.
Mowtion Lawn Care will make reasonable efforts to address the concern, which may include a service touch-up or adjustment.
For routine maintenance services (such as mowing), if the issue cannot be resolved, Mowtion Lawn Care’s responsibility is limited to a refund of the service portion of that visit.
For installation or material-based services, Mowtion Lawn Care is not responsible for refunding the cost of materials, products, or installed items. Responsibility is limited to correcting workmanship-related issues.
This section represents the Customer’s sole remedy for any service-related concerns.
Mowtion Lawn Care is not responsible for:
Hidden objects, underground utilities, irrigation systems, or unmarked hazards
Pre-existing property conditions or damage
Areas that were obstructed or inaccessible at the time of service
10. Service Frequency & Pricing
Pricing is based on:
Service frequency
Property condition
Lot size
Terrain
Growth conditions
Route density
Accessibility
Weekly service is priced lower due to consistent maintenance conditions.
Bi-weekly and neglected properties require additional labor, trimming, cleanup, and equipment wear and are billed at higher rates.
MOWTION reserves the right to adjust pricing if:
Property conditions change
Service frequency changes
Access conditions change
Growth conditions exceed normal maintenance standards
Properties with excessive growth may require additional service charges.
Mowtion Lawn Care may adjust service frequency or apply additional charges if the property exceeds normal maintenance conditions.
Mowtion Lawn Care will provide notice of any pricing adjustments. Continued service after such notice constitutes acceptance of the updated rate.
11. Collection Costs
Customer agrees to cover reasonable costs associated with collection of unpaid balances, including collection fees and legal costs where permitted.
12. AUTO TEXT Messages
You agree to receive SMS payment notifications and marketing messages from us. Message & data rates may apply. Message frequency varies. Reply "HELP" for assistance or "STOP" to opt-out
13. Installation & Material Services (Landscape / Lighting)
For landscape, lighting, and installation-based services:
A deposit may be required prior to scheduling or material purchase
All material costs are non-refundable once purchased or installed
Plant material is subject to availability and may be substituted with comparable options while maintaining overall design and quality
Mowtion Lawn Care is not responsible for plant loss due to weather, watering, soil conditions, animals, or other factors beyond control after installation
Customer is responsible for proper watering and ongoing plant care after installation
Low voltage lighting systems are installed and tested at completion; adjustments or repairs due to external damage, tampering, or environmental factors are not covered
Minor variations in layout, spacing, or material placement may occur due to site conditions and are considered acceptable within professional installation standards
14. Acceptance of Agreement
Scheduling service, approving an estimate, allowing service to be performed, or payment of any invoice constitutes acceptance of this Agreement.
Mowtion L.L.C.
📞 502-795-9001
🌐 www.mowtion.net
UPDATED 5/16/2026